Effective Date: May 11, 2026

 

At MAVIS Nutrition LLC, we value the time, preparation, and individualized care dedicated to each client. Please review the following policies prior to booking services.

 

Refund Policy
 

At MAVIS Nutrition, we want you to feel confident and comfortable booking care. Here’s how refunds and cancellations work.
 

One-time sessions

• Returning clients: Cancel at least 24 hours before your session and you’ll receive a full refund.

• First-time clients: Cancel at least 48 hours before your session and your session fee will be refunded. The enrollment fee is non-refundable, since it covers the setup of your client record and portal.
   

Ongoing wellness sessions (3- or 6-session bundles)
 

We want you to feel good about your choice. If a bundle isn’t the right fit, let us know 48 hours before your first session and you’ll receive a full refund of the bundle. The enrollment fee remains non-refundable for first-time clients and for returning clients after a break of 4 months or more.
 

Please note:

To keep our schedule fair for everyone, we’re unable to offer refunds for sessions that have already taken place or for same-day cancellations.

Your agreement

By purchasing any package, membership, consultation, or service from MAVIS Nutrition LLC, you acknowledge and agree to this policy. If you have questions or need to cancel, email us at [email address] and we’ll be glad to help.

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Appointments canceled with less than 24 hours’ notice, missed appointments, or no-shows will be charged in full and are not eligible for refund or credit.

 

Late Arrivals

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Clients arriving late may have their session shortened in order to respect scheduled appointments. Full session fees still apply.